Scotrail – Coronavirus Information

Scotland’s Railway is playing a critical role help our country emerge from the Coronavirus pandemic – providing transport for key workers such as NHS staff, emergency workers and carers.

The Government has made it clear that public transport remains for essential journeys only, so that key workers and rail station staff can maintain a physical distance from each other. If your journey is not essential, please do not travel.

If you do need to travel with please think about your safety, and the safety of others.

We urge you to use a face-covering at stations and on trains, and if you think it’s not safe to board a train, don’t do it and wait for another service.

Scotrail are continuing to operate a revised timetable, with a focus on providing a service in areas of the country, and at times, where people need it most.

The timetable includes earlier and later services for NHS workers at hospitals after consultation with health boards, and through feedback from customers on the services that are still being well used.

Major stations now have floor markings and other signs to outline a safe distance of two metres, while some station facilities such as waiting rooms are closed.

In order to maintain a physical distance from others, please expect an increase in the time it takes to buy a ticket at a station and board a train.

There may be occasions over the coming months when boarding your normal train may not be possible in busier times. Buying tickets in advance through the ScotRail app or website will reduce your need to wait.

Our timetable will be kept under regular review, and we’ll react to any further developments.

Five rules for safer travel – 26 May 2020.Five rules for safer travel: don't travel if you feel unwell. Avoid travel between 7am and 9am, and between 4pm and 6.30pm. Don't board if you think it's not safe. Maintain physical distancing and cover your face. Be patient, most seats need to be empty.


Please note: Timetable leaflets and posters in our stations are no longer accurate. Information on services offered by other transport providers – such as bus, tram and ferry links – in our online journey planner may not be accurate. Please check with Traveline Scotland at , or on 0871 200 22 33.

Contactless Payment – now available on Bay Travel bus services.   

Bay Travel has now managed to install their buses with Contactless Payment methods.  This is especially helpful due to the COVID-19 outbreak.

Niall Douglas, Service Operations Manager from Bay Travel said “We’re doing all we can for the safety of our customers during these challenging times.  Since we now have contactless payments we’re encouraging all of our customers to pay contactless when possible. They can pay by contactless with their bank card or mobile device on all our buses”.