Tell us what passenger transport could look like in an ideal Fife

As part of a long-running conversation about ways the council helps people travel around Fife, staff will be out and about during the last week of November to help residents understand the issues and share their ideas for the future. This is a new type of engagement exercise for the council and we need as many people as possible to get involved.

Fife Council invests some £22 million each year in subsidised passenger transport such as public bus services, rail concessions, school transport and demand responsive transport.At this stage, we’re asking what you’d like to see in an ideal world - irrespective of budgets or the way things are now. This is about gathering completely new ideas, thinking about unmet needs or alternative solutions that might change people’s need for these transport services.

Find out more about the passenger transport services we provide now, join the online debate and submit feedback by registering with the citizen participation platform, ‘Let’s Talk about our Fife’. Even if you don’t have a suggestion, this site lets you rate and comment on other people’s ideas, which could give us valuable insight into what might be a well-supported or unpopular change.

We're speaking to a range of community groups, community councils and parent councils to offer face to face conversations about the future of passenger transport services. Encourage people to get involved. If they can’t get online, look out for opportunities to speak to officers at school events or in community facilities. Freepost suggestion cards will also be available through local offices, libraries and community centres.

Anyone can drop by for a conversation about how resources might be used differently for better results at the following times and locations:

  • Monday 25 November            Dunfermline Bus Station       2pm - 4pm
  • Monday 25 November            Halbeath Park & Ride             4.30pm - 6.30pm
  • Tuesday 26 November            Glenrothes Bus Station          9.30am - 11.30am
  • Tuesday 26 November            Kirkcaldy Bus Station              2pm – 4pm
  • Wednesday 27 November      Leven Bus Station                   9.30am - 11.30am
  • Thursday 28 November          Ferrytoll Park & Ride               4.30pm - 6.30pm
  • Friday 29 November               St Andrews Bus Station           10am - 12noon

 

Cllr Altany Craik, Convener of the Economy, Tourism, Strategic Planning & Transportation Committee said: “People travel for lots of different reasons depending on their age and life circumstances. Whether it’s to get to school, work or leisure activities, to reach facilities from rural locations or to be able to live independently and avoid social isolation. At some point we’ll all be affected by these issues and the services that are available in Fife, so please get involved and get your family or friends involved.

“We’re not just looking to hear what works well now or how existing services could be improved – though that will be useful - we want you to think big. Is there a completely different way of meeting people’s needs? Should we do less of one thing but a lot more of another? At this stage of the process any idea is welcome even if it seems like a pipedream! In the new year we’ll explore how people’s ideal-world solutions sit alongside current policy, legislation, contracts and other practicalities, so that we can refine ideas ahead of a public vote on service options."

Background information is online at http://our.fife.scot/transportingpeople  See why we provide different transport services, how people use them and how much they cost.

 

"Let's Talk about our Fife" is a new platform for citizen participation. It will increasingly allow the Council to open up debates and gather feedback, as well as letting Fife’s residents share ideas and submit proposals, comment on other people’s input and participate in votes and polls. Through the various sections of the system, citizen-generated ideas can lead to concrete actions by Fife Council and partners.

This online platform is being developed by COSLA for Scottish councils to use, so it’s separate from the council’s website. Anyone can read the conversations but to join in you have to register in Let's Talk about our Fife and verify your account.

Let’s talk about transporting people

Fife Council is starting a long-term engagement process in order to increase public participation in designing core services and deciding how a significant portion of its budget is spent.

We’re asking residents to find out more about the passenger transport services we provide, which help people travel around Fife for a variety of reasons. We invest £22 million each year in these services.

Over the year ahead, we want Fifers to help us explore whether resources could be used differently, for better results. This is about working together to design the best solutions for the future.

We’ve published a range of information to help people understand what we invest in at the moment, and why we think it’s important

http://our.fife.scot/transportingpeople

This includes supported local bus services, rail concessions, school transport and demand responsive transport.

  • Right now, people have a chance to understand the impact these services have on Fifer’s lives, how much they cost and to tell the council what they think already works well, or to ask questions about the services.
  • In October and November, we’ll ask what solutions people would like to see in an ideal world. This will involve an interactive online conversation where residents will be able to rate and comment on each other’s ideas, as well as face to face conversations with transport users.
  • Early in 2020, we’ll start to consider how ‘the dream’ matches up with policy, legislation, existing contracts and other practicalities, so that we can refine ideas and gather some more specific feedback.
  • Later in 2020, we’ll put some concrete options up for a vote.

This is not a traditional consultation process. Several phases of engagement, including opportunities to get involved offline as well as online, will explore a complex set of services, which are inextricably linked to other public services and wider aspects of community life.  This is one of the ways in which we are taking forward participatory budgeting (PB) in Fife.  This is a new approach for councils and we will be learning from it as we go.  You can find out more about PB, and what we’re aiming to achieve through https://pbscotland.scot/charter

Please encourage your family, friends and local communities to look out for information and get involved.

The first phase of the exercise is live now, with information available at http://our.fife.scot/transportingpeople

To join online debates and submit feedback Fifers need to register with a new citizen participation platform, ‘Let’s Talk about our Fife’. This online platform is being developed by COSLA for Scottish councils to use. It will increasingly allow councils to open up debates and gather feedback, as well as letting residents share ideas and submit proposals, comment on other people’s input and participate in votes and polls. Through the various sections of the system, citizen-generated ideas can lead to actions by Fife Council and partners.

Bus Service Changes – Monday 19th August 2019

There will be bus service changes on Monday 19th August.  The changes are mainly due to the commencement of Fife Council supported services for South Fife.  Clicking here will show a publication outlining the services in South Fife and will describe any changes.

Main changes are:

Service 20A  will operate via Lochore Meadows and will now be operated by Stagecoach.

Service 89 will change operator from Bay Travel to Stagecoach.

Service 18 Sunday journeys, will change operator from Stagecoach to  Bay Travel.

Service 71 88, F6 & 4B/C will change operator from Stagecoach to  Bay Travel.

Timetables will be available from bus stations within the next week and are currently available from the Bay Travel and Stagecoach websites.

Bay Travel are also amending service 13 to extend the service to Ballingry from West Wemyss via Lochgelly, Cardenden, Fife Central Retail Park continuing to Kirkcaldy Town Centre, Victoria Hospital, Dysart & West Wemyss.  The section of route between Ballingry and Fife Central Retail Park will be operated on a commercial basis.  The service  will continue to operate beyond West Wemyss to Leven as Service L3.

Moffat & Williamson are also making minor changes to service 64 and service 92.

Service 64 timetable is amended to improve reliability and will also incorporate Younger Gardens.

Service 92 will no longer extend to Younger Gardens and terminate at St Andrews Hospital as this area will be served by service 64.

Expansion of ABC multi operator ticket

Bus travel in East Fife is as easy as ABC

• Multi-operator bus ticket comes to Fife
• New travel zone for North East Fife, including Glenrothes and Levenmouth
• Partnership approach provides new smart ticket options

The ABC bus ticket scheme, already available in Dundee, is coming to Fife this week, providing new ticket options for less.

Bus operators have once again joined forces to offer an unlimited travel, smart bus ticket to people who need to use more than one bus company to make their journey. The existing ABC bus scheme is already available in Dundee and offers adult and child versions of the multi-operator ticket, which is accepted on any Moffat & Williamson, Stagecoach or Xplore Dundee bus.

The three bus operators have now extended the scheme into Fife, offering two new ticket zones for passengers in Dundee and East Fife. The three zones available from 3 June will be the existing Dundee zone, a new East Fife zone and a third area which combines Dundee and East Fife. The development means that bus users can connect up their journeys using more than one operator, or continue onward journeys using another service, without paying for separate tickets.

The new East Fife zone covers travel from the Tay Road bridge, south to include St Andrews and the East Neuk, Leven and as far east as Glenrothes, Strathmiglo, Auchtermuchty and Newburgh.
The ABC ticket scheme is making smart bus travel even easier. Tickets are loaded onto a smartcard – a durable card which is ‘read’ by the ticket machine on the bus and can be used time and time again.

ABC, which stands for All Bus Companies, has already facilitated almost 100k passenger journeys since it was launched in Dundee in 2016. The expansion into Fife, now provides even more journey opportunities, making bus travel more affordable and even easier with just one ticket required.
ABC tickets are valid for 1 day or 7 days and can be purchased for an adult or a child. Most tickets can be bought from the driver by loading an existing smartcard with the product, or customers can buy ABC tickets at Seagate bus station in Dundee, the Xplore Dundee travel shop on Commercial St Dundee, or at St Andrews bus station.

The partnership also involves Dundee City Council and Fife council, and is supported by Transport Scotland and Smarter Choices, Smarter Places programme funding.

Lets talk………about supported bus journeys in Mid-Fife

Residents of Mid Fife are being asked to share information about how and why they use local bus services as part of a consultation running from Monday 20 May – Sunday 30 June 2019.

The Council spends just over £4 million a year to support Fife bus services which otherwise wouldn’t be commercially viable for the operators to run.

The following bus services in Mid Fife are fully or partly subsidised by the council:

B1, 36, M4, 11, 12, 14A, 14, 108, 13, 13A, 32, 32A, 33B, 37, 37A, 41B, 43A, 44A, 45, 49, 66, 66A, 67, 67A, 67B

We are urging people who use buses in Mid Fife to get involved in the consultation.

As a council we fund buses on routes, or at times, when it may not make good business sense to run a service, but where it would cause a real problem for communities to be without them. These tend to be mainly evening and weekend services or day time services serving smaller, rural communities.

Over two million journeys are made around Fife each year on buses that the council pay for, so it’s really important we review them regularly to make sure they’re still meeting people’s needs.

This consultation is not about the customer service people receive from bus operators. This is about understanding where people are travelling to and from when they take the bus in Mid Fife, the facilities they need to visit, and the times they need – or would prefer – to travel. This information will be used when we renew the contracts for subsidised services in the area in August 2020.

You can take part in the consultation from Monday 20 May in a number of ways:

  • Go to www.fifedirect.org.uk/BusSurvey
  • Pick up a questionnaire from Glenrothes, Kirkcaldy or Leven bus stations
  • Look out for people surveying passengers on the bus services listed above
  • Call 03451 55 55 555 ext 444371 to have a questionnaire sent to you

 Bus passengers in the South and West of Fife were consulted in the same way last year, and those in North and East Fife will be consulted next year in line with the contracts we have in place with operators.

Stagecoach Fares and Ticket Zone Revision from Sunday 31 March Across Fife

From Sunday 31 March, Stagecoach will made an amendment to their fares and ticket zones in Fife.

Single, return, dayrider and megarider fares will be revised (all student/U19 tickets, the nightrider ticket (£3) and the Edinburgh 12 journey ticket (£35) will remain at current prices).

Zone Changes

  • The North East Fife ticket zone will be expanded to cover Glenrothes, Leven and services into Dundee City Centre
  • The Fife+ zone will be expanded to cover services into Perth

View the new Fife+ zone map

View the new North East Fife zone map

Bus Service Changes – Monday 26th November

Stagecoach are making amendments to their commercial bus network on Monday 26th November.  Information on the changes can be found the Stagecoach website.

These changes are primarily due to passenger comments and suggestions following the changes which happened in the summer.

The main item with this change is the withdrawal of service X2 (Ferrytoll, Duloch, Amazon)  which is being withdrawn due to low passenger numbers.  However to allow for continued access between Masterton Road / Lapwing Drive and Ferrytoll P&R, Bay Travel have agreed to divert service 89 for the early morning and early evening journeys .

 

Bus service changes – Monday 13 August 2018

There will be bus service changes on Monday 13th August. These changes are mainly due to the award of Fife Councils North Fife Tender, where Moffat & Williamson won some of the routes currently operated by Stagecoach.

Stagecoach are also taking the opportunity to amend timetables throughout Fife, due to passenger feedback received from previous consultations. Bay Travel are also amending service 13 and service 18. A summary of the changes for each of the operators can be found by clicking here.

Timetables should be available at the beginning of August. The timetables will also be available online via the Stagecoach, Moffat & Williamson and Bay Travel website.

Public transport – smartcard and travel research

Transport Scotland and Scotland’s public transport stakeholders are looking to learn more about passenger preferences for smart travel – specifically your preferences when it comes to smart ticketing, smartcards, contactless payment or mobile apps.

They are seeking views of both concession and non-concession travellers – whether you currently use paper or a smart ticket or payment option.

Clicking here will take you to the short survey.