Smart and Integrated Ticketing Survey 2023

Posted on 28 Apr 2023

We’re working hard to enhance smart and integrated ticketing in Scotland, making it easier for you to use sustainable transport and access the best tickets for your journey.

As part of this, we’re refreshing our 2018 Smart Delivery Strategy and we’d like to know what you think about the future of smart and integrated ticketing on public transport in Scotland. Since we launched this strategy, we’ve supported getting contactless payments on buses, helped to expand the concessionary travel schemes, and improved the integration of smartcards. So where should we focus next?

The survey should take about 10 minutes and will ask about your use and thoughts of public transport tickets and payments. It will close on Sunday 14 May 2023.

Thank you for taking part
Transport Scotland.